DJ Tours is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or make use of our services.
1. Information We Collect
We may collect the following types of personal information:
- Contact details: Name, email address, phone number.
- Booking details: Travel dates, group size, accommodation preferences.
- Payment information: (only if submitted directly via secure platforms).
- Website usage data: IP address, browser type, pages visited (via cookies and analytics tools).
2. How We Use Your Information
We use your information to:
- Respond to enquiries and provide quotes.
- Confirm and manage bookings.
- Communicate important trip information.
- Improve our website and customer service.
- Send promotional material (only with your consent).
We do not sell, rent or share your personal information with third parties for marketing purposes.
3. Cookies and Tracking
Our website uses cookies and similar technologies to:
- Improve functionality and user experience
- Track traffic and user interactions via tools like Google Analytics.
You can disable cookies in your browser settings, though some features may not function correctly.
4. Data Storage and Security
We take reasonable technical and organisational steps to protect your information from unauthorised access, loss or misuse. Data is stored securely and access is limited to authorised personnel only.
5. Third-Party Services
We may use trusted third-party services (such as payment gateways or booking platforms) to assist in delivering our services. These providers have their own privacy policies, and we recommend reviewing them where applicable.
6. Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Correct or update your details.
- Request deletion of your data (subject to legal or contractual obligations).
- Withdraw consent for marketing communications at any time.
7. Children’s Privacy
Our services are not directed at children under 16, and we do not knowingly collect personal data from minors.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
dirk@djtoursandsafaris.co.za
+27 (082) 395-8101